The Don’t Panic Management Promise

No matter what happens, our highest priority at Don’t Panic Management is maintaining our reputation of being honest, fair, and trustworthy. That means that every member of our team must uphold those values by listening to our guts and making the ethically responsible decision in every situation.

The right decision may not be the easy decision, but what’s important is that it’s the right one. You’re empowered to make that decision and you are always encouraged to engage your teammates for help.

Your actions shape the way the world sees our company, that’s why it’s so important that you act legally and ethically responsible in every situation.

Be inclusive.

We welcome and support people of all backgrounds and identities. This includes, but is not limited to members of any sexual orientation, gender identity and expression, race, ethnicity, culture, national origin, social and economic class, educational level, color, immigration status, sex, age, size, family status, political belief, religion, and mental and physical ability.

We find strength in diversity. Different people have different perspectives on issues and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make mistakes, no matter what our background is. Blaming each other doesn’t get us anywhere. Instead, focus on resolving issues and learning from each other.

Be considerate.

We all depend on each other to produce the best work we can as a company. Your decisions will affect your clients and colleagues, so it’s important to take all potential consequences into account when making decisions.

Be respectful.

We won't always agree, but disagreement is no excuse for disrespectful behavior. We will all experience frustration from time to time, but we cannot allow that frustration to become personal attacks. An environment where people feel uncomfortable or threatened is not a productive or creative one.

Be kind to others. Do not insult or put down others. Harassment and exclusionary behavior aren't acceptable. This includes, but is not limited to:

  • Offensive language.
  • Threats of violence.
  • Discriminatory jokes and language.
  • Sharing sexually explicit or violent material via electronic devices or other means.
  • Personal insults, especially those using racist or sexist terms.
  • Unwelcome sexual attention.
  • Advocating for, or encouraging, any of the above behavior.

In general, if someone asks you to stop something, then stop. When we disagree, try to understand why. Differences of opinion and disagreements are mostly unavoidable. What is important is that we resolve disagreements and differing views constructively.

Be professional.

When you’re expected to be on a video call, please represent Don’t Panic Management in a professional manner by being on time, tuned in, and dressed appropriately. Your environment should not distract from the content of the call. If you are in a coffee shop or other loud environment, get yourself to someplace quieter prior to the meeting or phone call.

Protect our company.

A company's reputation depends on the actions and integrity of its people. It is essential that you avoid relationships and activities that hurt, or appear to hurt, your ability to make objective and fair decisions. Don’t engage in working relationships with team members or clients outside of our agreement. Always act to protect company assets, including physical, intellectual, and electronic or digital properties of Don’t Panic Management and of our clients.

Have fun.

At the end of the day, as long as your client’s work is being completed on time and correctly, have a little fun with your work. Our first priority is to help people, but no one said we can’t enjoy ourselves while we do it.